Q&A With an Insurance Expert
Have you heard of a company called Clearcover? Well the CEO Kyle Nakatsuji has devoted his career to finding out ways how insurance products can be integrated and made seamless with the daily lives of people.
Let’s take a quick look at what he has to say about the insurance industry. If you are looking to get auto insurance for your vehicle, you can contact your local insurance company here.
What Differentiates Clearcover From Traditional Auto Insurance Companies?
Kyle explains that due to the nature of the company, based on their age and size they are able to build a mobile-friendly experience for the customer. Using the clear cover up a customer’s ability to do everything with their car insurance policy. They’re able to file a claim, make payments, or even talk to a customer service representative. And if you plan to go through a more traditional method, you can even contact via phone simply because at times you just want to speak to a person.
Kyle also moves on to say that there are three characteristics that they strive to bring to the table. This is quality, convenience, and cost savings. Clearcover notices that the majority of their claims are filed digitally. This is a new Advantage they have on the market simply because this is not something done by traditional auto insurance companies. The benefits of this are that claims are processed faster and customers are paid out quicker.
What Do You Want Customers To Think About When Clearcover Comes To Mind?
Kyle had a straightforward Vision as to what he wants insurance companies to be. Here are some character traits that customers actually gave Clearcover. They’ve been told that they are approachable, customers feel like they’re family, and that they’re also very affordable. If you’re looking for more testimonials definitely check out Clearcover.
What Would Clear Cover Do To Continue To Remain The Leader Of Innovation For The Auto Insurance Company As The Industry Continues To Evolve?
Kyle explains that Innovation is important to the company as well as delivering what customers want and need. One thing he explained that clear cover currently does is run user focus groups, analyzing engagement and usage on their app and how customers interact and also require feedback from their customer service Representatives. By collecting the data and analyzing it Clearcover is able to strategize and approach that allows him to provide exceptional customer and insurance experience.
He left with an amazing statement that we think everyone should take away, he said that it doesn’t matter what auto insurance would look like in the future, they just have to make sure that they respond to what the customers want it to be.
What Causes Sleepless Nights For You In The Auto Insurance Industry?
If you really think about it, that’s a pretty tough question if you ask me. Well, clear covers at the Forefront of its innovation in the car insurance industry, asking Kyle what keeps them up at night there could be many different things. He answered with the thing that keeps him up at night is thinking about the ways they can help millions of customers to save money on their car insurance. He plans to fix the notion the customers only make the purchase of insurance based on solely advertisements. He says that it’s a bit unfortunate how people are often missing out on better pricing and experiences simply because of what they see on advertisements.